I'm looking to cancel with my current provider and switch over. Do you cover cancellation fees?
Yes, our partner bank can cover your cancellation fees up to £3000.
What do the following terms mean?
Terminal Rental
This is the monthly fee that you pay for your card machine.
Transaction Fees
You are charged a fee for every transaction. This fee differs depending on which type of card is used, be it a debit, credit or business card.
Authorisation Fee
This is a processing fee which is charged for every transaction.
How much will I be charged?
Our quote calculator will provide you with a bespoke price based on a number of factors such as business type, card turnover and average transaction value.
When will I be paid my business takings?
Any sales you make will be automatically totalled up at midnight and available in your bank the next working day by 10am.
How long will delivery take?
Your terminal will be securely shipped out next day delivery.
How long will it take to set up my terminal?
Less than 5 minutes.
What type of card payments can I accept?
You can accept all major card types including Visa, Mastercard, American Express and Discover.
Can I accept contactless payments?
Yes
Can I accept Google Pay, Apple Pay and Samsung Pay?
Yes
How long will my contract be?
If your business card turnover is over £150,000 per annum, you will be placed on a monthly rolling contract. If your business card turnover is less than £150,000 per annum, you will initially be placed on a 6 month contract which will automatically become a monthly rolling contract at the 6 month point.
What type of support will I receive?
Remote Assistance
Your card terminal can be accessed remotely to quickly fix it.
Customer Service Team
Available Monday - Sunday 8am-6pm.
Tech Support Team
Available Monday - Sunday 8am -11pm.
What type of support will I receive?
Remote Assistance
Your card terminal can be accessed remotely to quickly fix it.
Customer Service Team
Available Monday - Sunday 8am-6pm.
Tech Support Team
Available Monday - Sunday 8am -11pm.